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Security
Trust built into the workspace.
Sessions you can revoke, 2FA, passkeys, and role boundaries, so support access stays as tight as your product.
- 2FA & passkeys
- Session revoke
- Roles
- Audit trail
Everything you need to provide great support
- 2FA (authenticator / email codes) and WebAuthn passkeys
- Device sessions with revoke, including the current session
- Email verification and strong password rules
- OWNER / ADMIN / AGENT roles across the workspace
- Audit trail for important workspace actions
- Safe attachment handling and HTML sanitization on inbound mail
- Host isolation between marketing, app, and admin surfaces
Account protection agents will actually use
Passkeys and 2FA protect the people who see customer mail every day, with session lists you can clean when a laptop is lost.
Defense in depth on the data path
Inbound HTML is sanitized, uploads are checked, and sensitive actions leave an audit trail so owners can answer “who changed what?”
See security in your workspace
Full product for 7 days. Then a clear paid plan. 14-day money-back on paid plans.
Security FAQs
- Do you support 2FA and passkeys?
- Yes. Authenticator apps, email codes, and WebAuthn passkeys protect the people who see customer mail every day.
- Can we revoke sessions?
- Yes. View device sessions (IP, browser, OS) and revoke any session, including the one you're on.
- How is inbound email kept safe?
- Inbound HTML is sanitized and uploads are checked so support content doesn't become an attack path.
- Is there an audit trail?
- Important workspace actions and security-relevant events are recorded so owners can answer who changed what.
Ready to try HelpWich?
Start the 7-day full-product trial and put security in front of your team.